Terms and Conditions

Welcome to Robey Beauty. These Terms and Conditions (“Terms”) govern your use of our website www.robeybeauty.ca and our services, including booking appointments, purchasing products, and visiting our salon. By accessing our website or using our services, you agree to these Terms. Please read them carefully.

1. General Information

Robey Beauty provides professional beauty and wellness services, including hair, nail, and skincare treatments. All appointments, purchases, and interactions with our website are subject to these Terms and to Canadian consumer protection laws.

2. Appointments and Cancellations

We value your time and ours.

Appointments can be booked online, by phone, or in person.
Please provide at least 24 hours’ notice for cancellations or rescheduling.
Late cancellations or no-shows may result in a cancellation fee.
Repeated no-shows may lead to refusal of future bookings.

3. Payments and Pricing

Prices listed on our website or in-salon are subject to change without notice.
Payment is due at the time of service.
We accept cash, credit/debit cards, and other payment methods as displayed in-salon.
Gift cards and promotions are non-refundable and must be presented at the time of use.

4. Returns and Refunds

Services: If you are dissatisfied with a service, please notify us within 48 hours. We may offer a complimentary adjustment at our discretion.
Products: Unused and unopened retail products may be returned within 14 days of purchase with the original receipt.

5. Personal Information and Privacy

We respect your privacy. Any personal information collected through our website or during appointments will be handled according to our [Privacy Policy]. We do not share your information with third parties except as required to provide our services or as required by law.

6. Health and Safety

Please inform your stylist/technician of any allergies, medical conditions, or sensitivities prior to your service.
We maintain a clean and safe environment and follow industry-standard sanitation protocols.
We reserve the right to refuse service if a condition poses a health risk to you or our staff.

7. Website Use

All content on this website (text, images, logos, etc.) is the property of Robey Beauty and may not be used without permission.
You agree not to misuse the website or interfere with its normal operation.

8. Limitation of Liability

While we strive to provide high-quality services, Robey Beauty is not liable for:

Any indirect, incidental, or consequential damages resulting from use of our services.
Reactions or results due to undisclosed medical conditions, allergies, or aftercare non-compliance.

9. Changes to Terms

Robey Beauty reserves the right to update or modify these Terms at any time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Robey Beauty
📍 416 Eglinton Ave E, Toronto, ON
📞 416-487-0202
🌐 www.robeybeauty.ca