Privacy Policy

Introduction

Robey Beauty Inc. (“we,” “our,” or “us”) operates the website https://robeybeauty.ca and provides beauty salon services at our location at 3332 Yonge Street, Toronto, ON, M4N 2M4, Canada. We are committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book appointments, or use our services.

Information We Collect

Personal Information You Provide

We may collect the following information when you:

Book appointments online or by phone
Visit our salon for services
Contact us through our website or social media
Sign up for our newsletters or promotions

This information may include:

Name and contact details (email address, phone number)
Appointment preferences and service history
Payment information (processed securely through third-party payment processors)
Date of birth (for special offers and age-appropriate services)
Health information relevant to beauty treatments (allergies, skin conditions)
Photos (before/after, with your consent for marketing purposes)

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address and browser information
Device type and operating system
Pages visited and time spent on our site
Referring website addresses
Location data (with your permission)

How We Use Your Information

We use your personal information to:

Process and manage your appointments
Provide beauty services tailored to your needs
Process payments and maintain financial records
Send appointment confirmations and reminders
Communicate about our services, promotions, and special offers
Improve our services and customer experience
Respond to your inquiries and requests
Comply with legal and regulatory requirements
Maintain health and safety standards

Legal Basis for Processing

We process your personal information based on:

Consent: When you voluntarily provide information for specific purposes
Contract: To fulfill our service agreement with you
Legal Obligations: To comply with applicable laws and regulations
Legitimate Interests: To operate and improve our business while respecting your rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information with:

Service Providers: Third-party booking systems (such as Fresha), payment processors, and email service providers who assist in our operations
Professional Staff: Our licensed beauty professionals who provide your services
Legal Requirements: Law enforcement or regulatory authorities when required by law
Business Transfers: In the event of a merger, acquisition, or sale of assets
With Your Consent: When you authorize us to share information for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure storage of physical and digital records
Encrypted transmission of sensitive data
Access controls and staff training
Regular security assessments
Secure disposal of personal information

Your Rights and Choices

You have the right to:

Access: Request a copy of your personal information
Correction: Update or correct inaccurate information
Deletion: Request removal of your personal information (subject to legal requirements)
Opt-Out: Unsubscribe from marketing communications
Portability: Receive your data in a portable format
Withdraw Consent: Change your privacy preferences at any time

To exercise these rights, please contact us using the information below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences
Analyze website traffic and usage
Improve website functionality
Provide targeted advertising

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites, including:

Social media platforms (Facebook, Instagram)
Online booking platforms
Review sites

We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing personal information.

Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16 without parental consent. If you believe we have collected information from a child under 16, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to:

Provide our services
Maintain business records
Comply with legal obligations
Resolve disputes and enforce agreements

Financial records are retained according to Canadian tax law requirements (typically 7 years).

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

Posting the updated policy on our website
Sending email notifications to registered clients
Displaying notices in our salon

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Robey Beauty Inc.
3332 Yonge Street
Toronto, ON, M4N 2M4
Canada

Email: [Insert Email] Phone: [Insert Phone Number] Website: https://robeybeauty.ca

Privacy Officer

For privacy-specific inquiries, you may contact our Privacy Officer at the above address.

Complaints

If you have concerns about our privacy practices that we have not resolved satisfactorily, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada:

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca